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CC Laser Service

Our company is committed to providing comprehensive pre-sales, sales, and after-sales services for customers seeking to export metal laser cutting machines, metal tube laser cutting machines, handheld laser welding machines, laser automation equipment, and wholesale laser cutting machine accessories.

Pre-sales services

Consultation and advice: Our sales team patiently listens to customer requirements and provides consultation and advice on product specifications, performance, and applications.
Technical support: Our technical team offers guidance and answers customer inquiries regarding the products, helping them understand the equipment's features and capabilities.
Customized solutions: We provide tailored solutions based on specific customer needs and applications, ensuring they receive the most suitable equipment and accessories.

Sales services

Order processing and tracking: Our sales team ensures efficient processing and tracking of orders, facilitating timely delivery of products to customers.
Logistics coordination and documentation: We assist customers with international logistics arrangements and necessary documentation for smooth shipping and customs clearance.
Installation and commissioning: Experienced technicians are dispatched to customer locations for equipment installation and commissioning, ensuring proper functionality.
Training and operation guidance: We provide comprehensive training and operation guidance to customers, enabling them to effectively use the equipment and achieve optimal cutting and welding results.

After-sales services

Technical support: We offer 24/7 technical support via phone, email, or remote connection, assisting customers with troubleshooting, problem-solving, and maintenance.
Remote diagnosis and repair: Our technical team can remotely diagnose equipment issues and provide repair solutions using remote connection technology.
Spare parts supply: We provide timely availability of genuine spare parts, ensuring customers can obtain the required components for equipment maintenance and repairs.
Regular maintenance and servicing: We recommend and provide scheduled maintenance and servicing to ensure the equipment remains in excellent condition and prolong its lifespan.
Since 2008, Dongguan CC Laser Intelligent Equipment Co.,Ltd. has began to provide the overall design of laser equipment and the production and supply of accessories.

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